Return Policy

We want you to love what you ordered, but if something isn't right, please let us know.  We will be glad to exchange with another dress of your choice.

  • Ballroom dresses (in stock & custom order): Exchange can be made within 7 days of receiving the purchase.  Unfortunately, returns are not accepted.  If you would like to make an exchange, please contact us as soon as possible.  We will do everything we can to accommodate your request.  
     
  • Practicewear: A restocking fee of 15% will be applied to all returned items, except for items returned for reasonable defective reasons.  Item has to be in its original condition.  Shipping charge (if apply) is non-refundable.  Returns can be made within 7 days of receiving the purchase.
     
  • Shoes:  A restocking fee of 15% will be applied to all returned items, except for items returned for reasonable defective reasons.  Item has to be in its original condition / packaging.  Any missing shoe bags will incure a $4.00 charge.  Shipping charge (if apply) is non-refundable.  Returns can be made within 7 days of receiving the purchase.  Special order shoes are not returnable.